Entry not saving
- Check required fields: project, date, hours or quantity, Activity Code and resource.
- Read the validation message and correct the staged row.
- On Solo Entry or Mobile Log prepared online, check the saved-on-phone count. Reconnect and sync under the same company and user.
- Verify the saved rows for the correct project and date. Attach photos and files online.
Do not clear the cache or sign out before syncing queued entries. If the problem persists, give support the displayed message, project and date without creating duplicate entries.