Why is a dropdown empty?

Empty Dropdowns

Empty dropdowns usually mean setup data is missing, not linked to the active project, or blocked by project access.

Check these in order

  1. Project/date - confirm you are on the correct active project and report date.
  2. Starter data - during onboarding, load starter data before trying the first daily report.
  3. Catalogs - workers, equipment, materials, subcontractors, activity codes, payment items, and CWPs must exist for the company/project.
  4. Project links - global catalog data may need to be copied or linked into the project setup.
  5. Permissions - confirm the user has access to the project.
  6. Browser refresh - after setup changes, hard refresh the page if the dropdown still shows old data.

If only one item is missing, use manual entry where available and ask an admin to add it to the catalog. If every dropdown is empty, check onboarding/starter data and project access first.

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